Why is my audio and/or video not working?

  • Updated

Often audio and video do not work due to your device’s audio settings or an unstable browser connection. 

We recommend that you first double-check your audio settings and ensure that your browser connection is stable. If your settings and connection are not the issue, please access the Academy from an alternative device. You also have the option to download the transcript of the video.

If you continue to need assistance, please submit a ticket in the help center portal and a Nomadic representative will support you.


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